FREQUENTLY ASKED QUESTIONS
INDIVIDUALS
PROFESSIONALS
- 1. I am not yet a professional partner on Luxauto.Lu, how can I become one?
- Connect www.luxautoPro.Lu in the box "Become a partner". Once we receive your completed form, your access codes will be automatically e-mailed to you. Registration is free !
- 2. How much is an advert on Luxauto.lu?
- For all price requests, please e-mail the following address : pro@luxauto.lu
- 3. How many photos can I insert?
- You can insert up to 4 photos (the 1st is free of charge with your advert).
- 4. How long does an advert remain valid on the site?
- Your advert will remain online for 16 weeks. You will then receive an e-mail allowing its renewal or permanent deletion.
- 5. I would like to modify personal information concerning my garage.
- You may make modifications by logging into your personal account www.LuxautoPro.Lu in the tab "Partner Info"
- 6. I would like to modify the price, mileage of my advert.
- Connect via your professional interface on www.LuxautoPro.Lu and click the advert that you wish to modify.
- 7. I wish to advertise on your site, how should I proceed?
- Please send us an e-mail with your questions or comments to the following address : pub@luxauto.lu. We will contact you shortly.
- 8. I have forgotten my log-in details, how can I re-obtain them?
- You may request that the log-in details be resent to you to the following address : pro@luxauto.lu.
- 9. To whom should I direct any questions?
- All questions regarding customer service should be sent to the following address : pro@luxauto.lu. We will strive to respond to you as soon as possible.
- 10. How can I ensure my garage appears in the classification of the top 20 most important stocks?
- This classification is established by comparison with the number of adverts inserted on Luxauto.Lu within the last 20 days.